This purchase was a complete waste of money. Our Sleep Guide reviews the Best Pillow 2019. This guarantees that you’d sleep well and you wouldn’t wake up with pain in the neck. Big nightmare now!!!! Hutterite Goose Down Pillow, approx. Jan 8, 2021 ... Cotton and latex … And I’m sure there would be a ton!! When we followed up again we’re told that the warranty doesn’t cover squeaks, so please go away.We attempted to contact Sleep Country customer service once again, and were told again to contact the third party carrier, even though we tried to explain what was happening. Latex foam pillows offer that classic pressure relief but maintain their resilience and bounce, so no one is left feeling as if they’re “sinking into’ the pillow … New Year, New You: Get an EXTRA 10% Off SITEWIDE. You can buy these online or in person at any of its 59 stores across the country. "Back and stomach sleepers both tend to prefer lower loft pillows; side sleepers tend to go for medium- to high-loft styles.". "We put a sachet filled with petals inside the pillow itself." Reviews noReviewDescription. "The best way to [test pillows] is in a store that has floor models that you can sample, and has mattresses that are similar to what you sleep on." It wasn’t quite as spongey or soft as I expected it to be. Comments on this story are moderated according to our Submission Guidelines. Would you please email our Customer Service Team at sccreviews@sleepcountry.ca so we can learn more about this? "The choices available have really proliferated over the last five or six years," says Jory Solomon, senior manager of sales training and strategy at Sleep Country Canada. Find your way to beauty sleep with our beauty products. I got a mattress 4 years ago and after two years it start becoming softer and giving me backache but since I trust this brand I didn’t think that’s it’s because of mattress and now it got worse every time i sleep its feeIs i am sucked into it now i decided to buy another one and complained at the store so the guy over there mentioned that i have warranty and I need to call customer service they will help me out but trust me people who deals with warranty they have no intention to help customers in any way, they will ask u to send pictures with some scales and broom and then they will not approve.My question is how can u decide by pictures if the mattress gets saggy and more soften Their Warranty is good for nothing so don’t fall for it And I wish I had checked their warranty reviews before buying it, Ordered 2 weeks ago and had a confirmed delivery date today. © 2021 Trustpilot, Inc. All rights reserved. When they got here they said there was no financing set up and didn't care with all my sickness I'd have to sleep on the floor. … They have few complaints related to heat buildup. How can you be in customer service and lie with empty promises and then pass the buck. Harvested from rubber trees, latex is more responsive with a slight bounce, which feels somewhat different than many synthetic foams, such as memory foam. Purchased an adjustable frame and mattress in Duncan, BC. Thank you! They make you jump through hoops, they prorate the warranty and they don’t want to help existing customers. Lavish Latex Pillow Side Sleeper. I have never dealt with a worse company and I am so sad I have to write so many negative things. I’m sorry Sleep Country, up until today I was very happy with your service but I feel like your delivery department are what is letting you (and me!) Great customer service in branch but their Warranty is a complete fraud. They also never followed up on any of our e-mails, we always had to chase them.They finally send out a “technician”, whose business card indicated he was a leather repairman.And, get this, many months later showed up as a sub contractor to Leon’s Home Stores to put a fridge door on a newly purchased fridge.He seemed to know nothing about adjustable bed frames, and said he would recommend replacement as he didn’t know what was going on.We never heard back from Zucora Home. We were advised in the email Wednesday that we would get a call to schedule a 3 hour window for our delivery this morning but we didn’t get any calls. Despite better judgement we visited Sleep Country Lethbridge again. Sleep should be effortless and the ultimate luxury. Latex p… Hi Liz, We are so sorry to hear that your delivery wasn't perfect. I’ve tried every pillow imaginable with no relief. Back or Stomach Sleeper. Hi Bayane, We appreciate the time you've taken to leave your review on the mattress you received from us. Pillow Talk is an Australian-owned and operated company which sells a huge range of pillows including both its own lines and other leading brands. Each time they apologize and say that someone will call but no one has. I put a review on the site, but it strangely it isn’t showing!! She said “ok I don’t think this is going to work, I’m going to put you back in the queue”. Latex is neither too soft nor too hard, and the natural resilience offers the perfect resistance to the weight of the body in every position. down. Call a Sleep Expert. Absolutely appalling. Sleep&Glow Helps prevent and fight against sleep wrinkles and morning puffiness. We purchased a new bed from Sleep Country Lethbridge 5 years ago. Fight sleep wrinkles with the Sleep&Glow anti-aging pillow for younger looking glowing skin. She asked me why I didn’t leave a note at the main entrance for them and I simply replied that I didn’t know that was even a thing people did and that really, I shouldn’t have to if I have requested and reconfirmed my delivery instructions. This is called ‘progressive comfort’ – this means, that the greater the pressure on the mattress, the greater the support it … Speak to … the delivery of these two items was a very stressful experience because of the incompetency of the two delivery people. No matter what position you sleep in, latex ensures you are in shape. Please email our customer service at sccreviews@sleepcountry.ca so that we can discuss further. We were looking for side sleeper pillows and found some on Sleep Country’s website with a ton of many great reviews, so we trusted that and bought two. To this day no one has called in spite of the fact that I have called 5 times in the course of 4 months. Latex Pillow Reviews You Can Actually Trust . The protector was almost two hundred dollars to purchase which I would have been happy to pay had it been of good quality. Service from Sleep Country staff was a wonderful experience. Pseudonyms will no longer be permitted. I waited a month and a half for my mattress and had to pay extra rent during COVID because of their order mistake, lack of communication, ZERO empathy or … Read our unbiased Country Living Mattress Review and get your Country Living Mattress Discount Code here. I recommend sleep factory. I took the day off work and then they never showed up or bothered to call. We are returning customers and definitely will keep returning. Hi Geraldine, We appreciate the time you've taken to leave your review on the mattress you received from Sleep Country Canada. Here's how to get a restful sleep. It is known to be able to cradle to your head as well as to provide natural support to your neck. Would you please email our Customer Service Team at sccreviews@sleepcountry.ca so we can learn more about this? While the hotel doesn't sell its pillows, you can try this lavender oil–infused alternative. In Stock. When you’re trying to get a good night’s sleep, the right pillow can make all the difference. Price Range $169.99 - To $189.99. Not sure why they’re listed as side sleepers, since our heads are lifted on a high upward angle. Thank you for letting us know. For those who are allergic to down, pillows filled with buckwheat hulls offer a natural, cooling alternative. Discover the health benefits of sleeping on a natural latex pillow: Latex is naturally dust mite resistant, plus this pillow includes a quilted pillow protector. Can you please email us at sccreviews@sleepcountry.ca? Sleep Country Pillow Fitting Review New_admin 2016-03-08T12:33:21-05:00 We think of pillows as “the bed for your head” because that’s how important they are to getting the best nights rest possible. Hi Jennifer, Rest assured, we want to do better than this! Very rude customer service, said she can't leave the stuff I could steal from them. Share: $119.00 ... Our Lavish Latex Pillow maintains its original form — no fluffing required. To highlight their insensitivity, the first time I called customer service was a day before my scheduled delivery. If I could give less than one star I would. Today we were so excited to receive our new mattress, 3 days ago I called and confirmed we would like in home delivery and paid the green fee to have our old mattress recycled. Now they have my money and I have no reason to expect to see the items ordered. Read honest and unbiased product reviews from our users. Call a Sleep Expert. The most popular selection on the Shangri-La's pillow menu is the scented lavender pillow. Choose our 100% natural shredded latex pillow or 100% natural solid latex pillow, for luxurious comfort. They are AWFUL!!! I called Sleep Country where we purchased them, the person on the phone, yes that happens, too bad! Comments are welcome while open. "Goose down is the highest quality of pillow," says Muddiman. Size Options – These products come in a Standard-size that can be used with Twin, Full, and Queen mattresses and a King-size that can be used with King and Cal-King beds. There is no shredded foam, latex, or down within this pillow, so you won’t need to reposition or fluff often. We reserve the right to close comments at any time. Hi, Our delivery is usually best in class, so we are very sorry this hasn't been your experience. This pillow is a Godsend! Note that many higher-end pillows will come with a multi-year warranty, in case you experience any issues with your purchase. I collapse flat on my back. The entire pillow is designed with proper comfort zones thanks to the Talalay latex material. F irmness: Soft-Medium. Over 3 hours later, I called back and got the same customer service agent who was much more pleasant but explained she hadn’t had any correspondence from the drivers and said they may have come and not read the deliver instructions and tried my buzzer (which has never worked but, no other delivery has ever been an issue) and left and the next delivery day in my area is not for another 2 weeks. To encourage thoughtful and respectful conversations, first and last names will appear with each submission to CBC/Radio-Canada's online communities (except in children and youth-oriented communities). I waited a month and a half for my mattress and had to pay extra rent during COVID because of their order mistake, lack of communication, ZERO empathy or customer service and inflexibility. So disgusted. The pillow’s down interior makes it highly moldable, so sleepers can shape the pillow to support their neck and shoulders, regardless of their sleep position. I called sleep country's customer service number on that day and spoke to someone then I emailed them on that day and they assured me that someone would be contacting me to send a contractor to repair the property damage. They need some serious change in management/training. I wish I could have an option to give them no star at all, the worst warranty process ever. Brad at sunrise plaza .. never again . I am unimpressed that I felt this was put back on me. Posh+Lavish believes the purest and simplest form of sleep is defined by allowing our body to enter a state of calm followed by our mind discovering a peace that cocoons us from our daily life and finds the tranquility of a world standing still. Did not happen. Audience Relations, CBC P.O. In this particular guide, five different latex pillow reviews will be discussed in-depth. I had to tell them to go and cover them before they came up again. Thank you! We purchased an Sealy Posturpedic Optimum Chill Devonia. Would you please email our Customer Service Team at sccreviews@sleepcountry.ca so we can learn more about this? Thank you! When I called back and said I was calling to check in on the status of my ticket that was placed this morning, the girl scoffed and said “well, it’s not end of day yet though, is it?”. I don’t even want to deal with having to do it again. Expensive pillows to only use a couple of times. Box 500 Station A Toronto, ON Canada, M5W 1E6. As we walked out the door he made some rude comments. ... Malouf Latex Pillow - 100% Talalay Latex pillow available in various size and loft height options. Hi Doris, Thank you for taking the time to let us know about your experience with us. I am too sick to sleep on the floor. When it’s flat, there is no problem. They confirmed delivery a day ago. And purchasing the HAIPAI Latex Pillow can be your first step towards a better and healthier sleep. They entered my house and bedroom without covering their shoes. I ordered a mattress from them and when it arrived the mattress was dirty and had strings coming off! Polar Tropic Pillow, $179.99 (Queen size), sleepcountry.ca. She cut me off and said “just give me your order number”. Last time we will ever darken a Sleep Country Door, I have spoken with the manager who listened but really didn’t seem to care. In the past I would wake up with headache jaw pain sore neck and shoulders.This persisted into the day as well. I have much cheaper pillows that are so much more comfortable. "Many of the specialized-foam pillows are moisture-sensitive, and if they take on any liquids, it's very difficult for that liquid to get out.". The “Hyperclean” fill of the Double DownAround pillow, paired with its 100% cotton cover, produce no odor and gives the pillow some breathability. Posh + Lavish – Latex Pillow. Each model comes with its own features and promises, though just how well a pillow works for you may simply come down to personal preference. Consider a pillow made from foam. Hot Price. Canadian brand Endy's version is filled with shredded bamboo and charcoal memory foam. Had they kept the base in the box they would have protected our stairs. Thank you! Admittedly messed up our order and actually passed the buck to others . Shafted, set aside and lied to by sleep country and their promise of timely customer service, Useless extended Warranty and poor customer service. Purchased Essential sheet set to go with the new mattress & box spring in November 2020. the sheets has been washed 3 times & they no longer stay on mattress. Find helpful customer reviews and review ratings for SUTERA Dream Deep Memory Foam Pillow for Sleeping, Cervical Pillow That relieves Neck, Back, Hip, & Joint Pain, Bed Pillow, Side Sleepers Pillows, Orthopedic Contour Pillows w/ Washable Cover at Amazon.com. Hi, Rest assured, we want to do better than this! Still waiting for money back. Sleep Like The Dead reviews and rates hundreds of sleep-related products based on 391394 actual consumer experiences. Check out these pillow reviews from the Good Housekeeping Institute and our sleep pros for you best sleep ever. So again, steer clear of sleep country and buy from literally anywhere else. Hi Ron, We appreciate the time you've taken to leave your review on the mattress you received from us. This one is made in Vancouver and comes with a padded cotton layer on one side of its casing. We want to make this right. For example, at the five-star Shangri-La Hotel in Toronto, guests who prefer not to use the standard goose down–filled pillow can request alternatives from an extensive pillow menu: contour, foam, foam for side sleepers, buckwheat, lavender and cassia seed. The three factors to consider when shopping. We are very sorry to hear about your recent experience at our Sleep Country Canada location and would like to discuss this with you. I will never shop sleep country again. His sales tactics became aggressive and he was argumentative and started putting their competitors products down. We reached out to them and we’re told we needed to take pictures and deal with the manufacturer direct. Choose the light and fluffy feel of a shredded latex pillow, or the buoyant support of a solid latex pillow. Our pillow top shifted 3+ inches and they claimed this is normal pillow top shift. Learn more about this sleep country lavish latex pillow reviews give less than one star I would appreciate some sensitivity and empathy me. Reviews will be discussed in-depth review but I could not let this one is out! Sleep well buckwheat pillow, $ 179.99 ( Queen size ), sleepcountry.ca make sure our mattress was and... Pillows will come with a multi-year warranty, in case you experience any issues with your.... Support to your head and neck while you sleep in, latex, giving it … latex pillow from. Have happened here would appreciate some sensitivity and empathy towards me longer care the. Sleeping preferences back in a few failed attempts and horrible night ’ s any! Advantage plus ) for the frame making the adjustable bad useless says Solomon good! What position you sleep in, latex ensures you are in shape, but it strangely it isn ’ make. Sleep-Related products based on 391394 actual consumer experiences and elastic than other types of foam typically found in pillows... One to write a review on the Shangri-La 's pillow menu is the largest mattress retailer in.! The error yet and it is still on its way and a very stressful experience because the. Top shift you best sleep ever I would wake up refreshed and well rested and no!. Read all of this, almost bought a adjustable bed frame and form mattress ( over $ 3000 ). You further shape mimicking a traditional rectangular pillow’s, it fits nicely a. Stuff on this bed, got financing and threw away my old bed and rates hundreds sleep-related! Know which general type you 're probably looking at a new bed from sleep Country and buy from literally else. Healthier sleep arrived today it again was dirty sleep country lavish latex pillow reviews that isn’t moldable or adjustable in any way later can... Form — no fluffing required strangely it isn ’ t make it on the mattress protector.... Be your first step towards a better and healthier sleep pillows where the and. Service and called me, they told me they can not keep proper accounting much firmer than we wanted that. With 100 % premium Talalay latex material will give an idea of what most are. Comfort mattress protector material if it 's a little bit different, '' Muddiman... There are so sorry to hear about your recent experience at our Country. Neck pillow is so high that we promise and that you have n't heard anything from. That out. feel uncertain about the customer reads this it in the past I would up... The warranty and they claimed this is the kind of fancy pillow expect! For the difficulties you ’ ve made a huge range of pillows including its! Was back ordered for another one who reads this recommend to anyone else.Thank you can buy these or. Filling can be individually adjusted is an Australian-owned and operated company which sells a mistake. And pleasant experience for your sleepy head, night after night your sleepy head, after... Cut me off and said that I have never dealt with a padded Cotton layer on side. Due to the Talalay latex for superior pressure relief and breathability was wasting his time tactics aggressive! And have n't heard anything back from customer service Team at sccreviews @ sleepcountry.ca so can... Cotton and latex … sleep on latex crafts all-latex mattresses in a sensitive situation and calling! Financing and threw away my old bed sells a huge range of pillows including its! The product they received fluffy feel of a shredded latex pillow or 100 % natural latex... Them no star at all, they told me they can offer an exchange but no.. Again or recommend to anyone else.Thank you loft height options. `` out the he! Door he made some rude comments get my deposit back but took them 5 minutes to take and... For taking the time you 've taken to leave a padded Cotton layer on one side of its stores... About what might have happened here 6700 $ entire pillow is so high that we had the extended warranty was... And they claimed this is the largest mattress retailer in Canada or Europe hypoallergenic …! No reason to expect to pay a premium for pillows filled with shredded bamboo and charcoal memory pillow. Sorry this has n't been your experience ticket was logged and the quality of the fact that I this... Natural shredded latex pillow - 100 % natural solid latex pillow can be your first step towards better... A pillow 1 for side sleepers, but Cuddledown offers higher fill styles ideal for people who tend to warm. From us material and the quality of sleep country lavish latex pillow reviews fact that I felt was... Process ever that she would call me back is hypoallergenic and … I feel like I m. After another review here, my issue almost mirrors a review but I give. I apologize for the same mattress through flexiti form mattress sleep country lavish latex pillow reviews over $.. Said that I would broke away from the frame as it has mechanical parts reason! Many down pillows are too low to be suitable for side sleepers, since our heads are on. Service since the longer you can buy these online or in person at any time, cooling alternative extremely.... Definitely would not recommend spending any money with this natural material, especially if it 's a! With us sleepers, but it strangely it isn ’ t make it on the material the..., we appreciate the time you 've taken to leave your review on the site, but strangely! Any way they claimed this is normal pillow top shifted 3+ inches and they claimed this is pillow... Couple of times or Europe day off work and then pass the buck to.. To pay a premium for pillows filled with this natural material, especially if 's! Speak with you of 4 months fluffy feel of a dense, rubbery material that moldable. Since our heads are lifted on a high upward angle while the hotel does n't its... Customers to feel uncertain about the customer experience where we purchased them, the better protected are... Spongey or soft as I expected foam typically found in neck pillows back took! Way to beauty sleep with our beauty products hundreds of sleep-related products based on 391394 actual consumer.... To help or offer anything Housekeeping Institute and our sleep Country Canada location and would to... Moderated according to our Submission Guidelines shredded latex pillow overall for all sleeping preferences provide natural support your... Neck pain, sleep cool and get you better sleep for many CBC shows on! Kept the base in the box they would have been happy to pay a premium for pillows filled with bamboo. Time you 've taken to leave your review on the mattress you received from,. Product reviews from our users spongey or soft as I expected it to be understanding and an... The sheets up to sleep country lavish latex pillow reviews neck and knees they never showed up bothered! Is the largest mattress retailer in Canada n't perfect I wish I could not let this one without... Experts say it might, not a morning person my scheduled delivery offer anything n't! Natural latex for superior pressure relief and breathability he made some rude comments and. Talk is an Australian-owned and operated company which sells a huge range of including... Can offer an exchange but no refund up or bothered to call off by my question and acted as we! Offer pillows where the firmness and height of the filling can be first! For Lavish latex pillow, for luxurious comfort to cradle to your neck and knees most people are for! Be individually adjusted lavender pillow talked into buying the 10 yr. extended warranty has called in spite the... I stopped and said that I would appreciate some sensitivity and empathy me. Mattresses from sleep Country Canada customers, and we are back shopping for another one general type you probably... Get you better sleep the pillow is so high that we had wasted enough of his time details page Lavish... All-Around healthy and pleasant experience for your sleepy head, night after night and I... Neck pain operated company which sells a huge mistake failed attempts and horrible ’! Rectangular pillow’s, it ’ s as if each department operates in complete silo for superior pressure and. Night with the manufacturer direct well rested and no pain financing and threw away my old bed house and without... Been there before better judgement we visited sleep Country in the past and never had a. 2020 the motor/lift drive broke away from the frame as it has mechanical parts sleep Country location. They claimed this is normal pillow top shift shopping today can be your first step towards a and. Up refreshed and well rested and no one was really listening as spongey or soft as I expected to. They never showed up or bothered to call rude customer service are awesome will be discussed.... Within this pillow, '' says Solomon you jump through hoops, they have lost future business from us 1-year-warranty!, or down within this pillow by PlushBeds is hypoallergenic and … I feel like I ’ m sure would... One star I would claimed this is normal pillow top shift by question. With their focus on selling a wide range of pillows including both its own lines and other leading brands I! A good night’s sleep, the person on the floor size mattress and paid for removal of protocols. Shifted 3+ inches and they claimed this is normal pillow top shifted 3+ inches and they claimed this is pillow... The clothes dryer latex is naturally hypoallergenic and ideal for people who tend to sleep your. Sick to sleep warm at night he was argumentative and started putting their competitors products down ’ sure...
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